Payment Policy

Effective Date: May 7, 2025

At Famextop, accessible from https://famextop.com, we are committed to ensuring that your shopping experience is secure and hassle-free. This Payment Policy outlines the accepted payment methods, billing procedures, and additional information related to payment processing when making purchases on our website.

By using our website and making a purchase, you agree to the terms outlined in this Payment Policy. Please read it carefully to understand our practices regarding payment transactions.

1. Accepted Payment Methods

We accept the following payment methods for purchases made on Famextop:

  • Credit/Debit Cards: We accept all major credit and debit cards, including:

    • Visa

    • MasterCard

    • American Express

    • Discover

  • PayPal: PayPal is available for customers who wish to make payments via their PayPal accounts.

  • Bank Transfer: For larger transactions or business purchases, bank transfers are accepted. Please note that this may incur additional fees, and processing may take longer.

  • Apple Pay / Google Pay: For customers using mobile devices, Apple Pay and Google Pay are available as secure payment options.

Note: All payment transactions are processed through secure, encrypted channels. We do not store any sensitive payment information such as credit card numbers on our website.

2. Currency

All prices on Famextop are listed in USD (United States Dollar). The final charge will be based on the exchange rate applied by your payment provider or bank, which may include conversion fees depending on your location.

3. Payment Authorization

By making a payment, you authorize Famextop to charge your selected payment method for the total amount of your order, including applicable taxes, shipping fees, and any other charges that may apply.

Payments are processed in real-time for immediate confirmation of the transaction. Once your payment is successful, you will receive an email confirmation with your order details.

4. Order Confirmation and Invoice

After making a payment, you will receive an order confirmation email containing your order summary and payment receipt. If applicable, an invoice will be sent to the email address provided during checkout.

  • Order Confirmation Email: Sent immediately after payment processing. This email will include the order number, item(s) purchased, price breakdown, and shipping details.

  • Invoice: Available upon request, particularly for business or bulk orders.

5. Taxes and Fees

  • Sales Tax: Sales tax may be applied based on the laws of the region from which the purchase is made. This will be calculated and added to your total order during the checkout process.

  • Additional Fees: Some payment methods, such as bank transfers or international payments, may incur additional processing fees. These fees are determined by the payment provider or bank and are not charged by Famextop.

6. Payment Security

We prioritize the security of your personal and payment information. All transactions made through Famextop are processed through secure, encrypted channels using industry-standard encryption technologies. Additionally, we comply with all relevant data protection regulations to ensure your information is protected.

We use SSL encryption and other secure payment gateways to protect your data during the transaction process. Famextop does not store sensitive information like credit card details, ensuring the highest level of security.

7. Payment Disputes

If you believe there has been an error in your payment or billing, please contact our customer support team immediately. We will work with you to resolve any issues as quickly as possible.

  • Disputed Charges: If a payment dispute occurs, we may request documentation to help resolve the issue, such as bank statements or receipts.

  • Refund Requests: If you have any concerns regarding a transaction or need to request a refund, please refer to our Refund Policy.

8. Refund Policy

Refunds are processed according to the terms outlined in our Refund Policy. If you are eligible for a refund, it will be processed to your original payment method. Please note that some payment methods may take additional time to process the refund.

For further details, please refer to our Refund Policy page.

9. Subscription Services (If Applicable)

If you sign up for a subscription-based service (such as a membership, newsletter, or recurring service), payment for future billing periods will be automatically charged to your selected payment method on the due date. You will receive a reminder email before the next payment is processed.

You may cancel your subscription at any time by contacting our customer support team or by accessing your account settings.

10. Third-Party Payment Processors

For certain payment methods (e.g., PayPal), we may work with third-party payment processors. These processors operate independently of Famextop and have their own privacy and payment policies. Please review their policies before proceeding with your payment.

11. Changes to Payment Policy

We reserve the right to update or modify this Payment Policy at any time to reflect changes in our payment practices or to comply with legal requirements. Any changes to this policy will be posted on this page with an updated “Effective Date.”

We encourage you to review this page periodically to stay informed about how we handle payments.

12. Contact Information

If you have any questions or concerns about this Payment Policy or need assistance with your payment, please contact us using the information below:

Street: 5921 S N 5, Karabağlar, Izmir, Turkey
Email: Contract@famextop.com
Website: https://famextop.com