Sales Policy

Effective Date: May 7, 2025

At Famextop, we aim to provide an exceptional shopping experience. This Sales Policy governs the terms and conditions under which products are sold, including ordering, payments, returns, and customer service. By purchasing products from Famextop, you agree to the terms outlined in this policy.

1. Product Information

We take great care to ensure that the product descriptions, images, and prices displayed on our website are accurate. However, we cannot guarantee that all information is error-free. In the event of an error in product details, we reserve the right to correct the information, including prices and availability.

  • Product Availability: All products are subject to availability. If an item is out of stock, we will notify you and either offer a replacement or issue a refund.

  • Pricing: All prices are listed in USD (United States Dollars). Prices may change without notice, but any changes will not affect orders already placed.

2. Placing an Order

To place an order on Famextop, follow these simple steps:

  1. Browse the product categories on our website.

  2. Add to Cart the products you wish to purchase.

  3. Proceed to Checkout: Review your cart and complete your order by entering your shipping and payment details.

  4. Confirm and Pay: Once you’ve confirmed your order, proceed with payment.

After your order is placed, you will receive an order confirmation email with your order details and estimated shipping time.

3. Payment Methods

We accept the following payment methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover

  • PayPal: Secure online payments via PayPal

  • Apple Pay / Google Pay: Mobile payments for faster checkout

  • Bank Transfer: For larger or international orders, bank transfers are accepted.

Note: All payments are processed securely, and we do not store sensitive payment information.

4. Order Processing and Confirmation

Once we receive your order, we will begin processing it. If all items are in stock, the order will typically ship within 1-3 business days. You will receive an email confirmation once your order has been shipped, including tracking information.

If an item is out of stock, we will notify you via email and offer alternative products or a full refund.

5. Shipping and Delivery

For detailed shipping information, please refer to our Shipping Policy. We offer various shipping options depending on your location, with estimated delivery times ranging from 1-10 business days.

6. Returns, Exchanges, and Refunds

If you are not satisfied with your purchase, we offer a 30-day return policy. Please refer to our Refund and Returns Policy for more details on how to return or exchange items.

7. Taxes and Duties

For international orders, customs duties, taxes, and additional fees may apply depending on your location. These charges are not included in the price of the products and will be the responsibility of the customer. Please check with your local customs office for further information.

8. Customer Support

If you have any questions or concerns, please contact our customer support team: