At Famextop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a simple and straightforward Return Policy to ensure your needs are met.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It should also be in the original packaging. Returns must be requested within 30 days of receiving the item.

Non-Returnable Items

Certain items, such as custom orders, gift cards, and clearance items, are non-returnable. Please check product details for return eligibility before making a purchase.

How to Initiate a Return

To start a return, please email us at Info@famextop.com with your order number and reason for return. We will provide you with instructions on how to ship your item back to us. Please note that return shipping costs are the responsibility of the customer.

Refund Process

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within 7-10 business days.

For more details, please visit our website: http://famextop.com.

Questions? Contact us at Info@famextop.com or call our hotline: (520) 868-0945.